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Joseph A. Michelli
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks E...mehr sehenJoseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today’s leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.weniger sehen
Bücher von Joseph A. Michelli
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Bewertung: 4 von 5 Sternen4/5Leading the Starbucks Way (PB) Bewertung: 4 von 5 Sternen4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Bewertung: 0 von 5 Sternen0 BewertungenStarbucks Leadership Lessons Bewertung: 0 von 5 Sternen0 BewertungenThe Zappos Experience: 5 Principles to Inspire, Engage, and WOW Bewertung: 4 von 5 Sternen4/5Leadership Lessons from the Most Admired Companies Bewertung: 0 von 5 Sternen0 BewertungenStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Bewertung: 0 von 5 Sternen0 Bewertungen
Hörbücher von Joseph A. Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People Bewertung: 4 von 5 Sternen4/5Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Bewertung: 4 von 5 Sternen4/5The Zappos Experience: 5 Principles to Inspire, Engage, and WOW Bewertung: 4 von 5 Sternen4/5The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary Bewertung: 4 von 5 Sternen4/5The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging Bewertung: 5 von 5 Sternen5/5Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Bewertung: 0 von 5 Sternen0 BewertungenStronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Bewertung: 0 von 5 Sternen0 Bewertungen
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Bewertung: 4 von 5 Sternen4/5Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges Bewertung: 0 von 5 Sternen0 Bewertungen