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How to Work With and Lead People Not Like You: Practical Solutions for Today's Diverse Workplace

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How to Market to People Not Like You: "Know It or Blow It" Rules for Reaching Diverse Customers

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It's Time to Talk about Race at Work: Every Leader's Guide to Making Progress on Diversity, Equity, and Inclusion

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It's Time to Talk about Race at Work: Every Leader's Guide to Making Progress on Diversity, Equity, and Inclusion

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Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand