Petros A. Kostagiolas lectures in information services management at the Department of Archive and Library Science, Ionian University, Greece. He researches and teaches library management, quality ...mehr sehenPetros A. Kostagiolas lectures in information services management at the Department of Archive and Library Science, Ionian University, Greece. He researches and teaches library management, quality and reliability management, and research methodology, and holds a Ph.D. from the University of Birmingham, UK. Petros has been a co-author of three other books, has published in international journals, and is a regular speaker at conferences.weniger sehen