Erstellt von Al Simon

Customer Experience

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Autor
Customer Serviced: Bedtime Stories Collection, #1
Autor
Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success
Autor
Forms that Work: Designing Web Forms for Usability
Autor
Customer Experience Is the Brand: Getting in the Game
Autor
It's The Customer, Stupid! Lessons Learned In A Lifetime of Marketing
Autor
100 Short Stories From My Customers
Autor
Buying Customers: Revolutionary new rules for you to get more customers with far less money.
Autor
50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition
Autor
Creating Insanely Great Customers | Always-On Innovation
Autor
How to Talk to Customers: Create a Great Impression Every Time with MAGIC
Autor
No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits
Autor
Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
Autor
The Everything Guide to Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business
Autor
Jobs to Be Done: A Roadmap for Customer-Centered Innovation
Autor
Turn Your Customers into Profit
Autor
Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales
Autor
Proposition Selling: How to Create Extraordinary Success in Business-to-Business Sales
Autor
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Autor
Jobs To Be Done: A Roadmap for Customer-Centered Innovation
Autor
Understanding Consumer Behavior: Cracking the Code of Consumer Psychology
Autor
Managing Customer Value: Creating Quality and Service That Customers Can Se
Autor

Customer Experience

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Customer Serviced: Bedtime Stories Collection, #1

Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices That Ensure Success

Forms that Work: Designing Web Forms for Usability

Customer Experience Is the Brand: Getting in the Game

It's The Customer, Stupid! Lessons Learned In A Lifetime of Marketing

100 Short Stories From My Customers

Buying Customers: Revolutionary new rules for you to get more customers with far less money.

50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

Creating Insanely Great Customers | Always-On Innovation

How to Talk to Customers: Create a Great Impression Every Time with MAGIC

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

The Everything Guide to Customer Engagement: Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

Jobs to Be Done: A Roadmap for Customer-Centered Innovation

Turn Your Customers into Profit

Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales

Proposition Selling: How to Create Extraordinary Success in Business-to-Business Sales

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Jobs To Be Done: A Roadmap for Customer-Centered Innovation

Understanding Consumer Behavior: Cracking the Code of Consumer Psychology

Managing Customer Value: Creating Quality and Service That Customers Can Se